How to invite team members and set their roles in Milestone

Add people to your workspace, assign Admin/Member/Guest roles, and manage pending invitations.

3 min readUpdated November 2025

TL;DR

SettingsMembersInvite Members → enter emails, pick a role (Admin, Member, or Guest), then click Send. Invitations expire after 7 days.


How to invite team members

Add people to your workspace so they can access boards and collaborate.

Prerequisites: You need Admin or Member with invite permission. If you don’t see Invite Members, ask your workspace admin.


Step-by-step

  1. Click your workspace name in the sidebar → Settings.
  2. Go to Members.
  3. Click Invite Members.
  4. Enter email addresses (comma-separate for multiple).
  5. Choose a role for each person (see below).
  6. Click Send Invitations.

Member roles

RoleAccess
AdminFull access: billing, members, all projects, settings
MemberCreate/edit projects, tasks, and docs
GuestView-only on projects you explicitly share with them

Tip: Start with the minimum permission needed. Use Guest for clients and contractors.


Managing invitations

  • Pending invitations show in the Members tab.
  • Resend or cancel from there.
  • Invitations expire after 7 days resend if needed.

Common issues

IssueWhat to try
No "Invite Members" buttonYou need admin or invite permission. Ask your workspace admin.
Invitee says they didn't get emailCheck spam. Resend from Members. Confirm the email is correct.
"User already in workspace"They’re already a member. Check the member list.
Can't change someone's roleOnly Admins can change roles.

Next steps

After inviting: manage permissions for fine-grained access, or connect Slack so the team gets notifications.

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